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Reality XP Customer Privacy Policy |
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Protecting your privacy is important to Reality XP. We strive to
keep your personal information confidential. By ensuring that
you are aware of and understand the Reality XP Customer Privacy
Policy, we can provide you with better service. Please take a
moment to read the following policy to learn how we handle your
personal information. |
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Reality XP collects and uses your personal information to give
you superior customer service, to provide you with convenient
access to our products and services, and to make a wider range
available to you. In addition, we use your personal information
to keep you up to date on the latest product announcements,
software updates, special offers, and other information we think
you'd like to hear about. This may occasionally include
information from other companies about products and services
that can add value to your Reality XP products. From time to
time, we may also use your personal information to contact you
to participate in a market research survey, so that we can gauge
customer satisfaction and develop better products. |
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We collect information about you in several ways. For example,
we might ask for your contact information when you correspond
with us, call us to make a purchase or request service, register
to attend a seminar, or participate in an online survey. In
addition, when you register a new Reality XP product, sign up
for Reality XP services, or ask to be included in an email
mailing list, we collect and store the information you provide
in a secure database. |
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Because Reality XP is a global company, your personal
information may be shared with other Reality XP business units
around the world. They will protect your personal information in
accordance with the Reality XP Customer Privacy Policy. Reality
XP may occasionally share your personal contact information with
carefully selected companies, to keep you informed about related
products and services. If you do not want to receive promotional
information from Reality XP or these companies, contact Reality
XP Customer Assistance to update your personal contact
preferences.
Reality XP works with other companies that help us provide
Reality XP products and services to you, and we may provide your
personal information to these companies. For example, we give
shipping companies this information so they can deliver your
products efficiently. The information they receive is for
shipping and delivery purposes only, and we require that the
companies safeguard your personal information in accordance with
Reality XP's policies.
At times we may be required by law or legal process to disclose
your personal information. We may also disclose information
about you if we believe that disclosure is necessary for the
public interest. |
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Reality XP safeguards the security of the data you send us with
physical, electronic, and managerial procedures. We urge you to
take every precaution to protect your personal data when you are
on the Internet. Change your passwords often, use a combination
of letters and numbers, and make sure you use a secure browser.
The Reality XP web uses industry-standard Secure Sockets Layer (SSL)
encryption on all web pages where it is required. To make use of
these pages, you must use an SSL-enabled browser such as
Netscape Navigator 4.0 or later, or Internet Explorer 4.0 or
later. This protects the confidentiality of your personal and
credit card information while it is transmitted over the
Internet. |
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You have access to the information we have about you. To review
and update your personal information, contact Reality XP
Customer Assistance. |
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When you browse Reality XP's website, you are able to do so
anonymously. Generally, we don't collect personal information
when you browse -- not even your email address. Your browser,
however, does automatically tell us the type of computer and
operating system you are using.
Like many websites, the Reality XP website uses "cookie"
technology. When you first connect to our site, the cookie
identifies your browser with a unique, random number. The
cookies we use do not reveal any personal information about you,
except perhaps your first name so we can welcome you on your
next visit. Cookies help us understand which parts of our
websites are the most popular, where our visitors are going, and
how long they spend there. We use cookies to study traffic
patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL." When
you click one of these URLs, you may pass through our web server
before arriving at the website that is your destination. We may
track click-throughs to help us determine your interest in
particular topics and measure the effectiveness of our customer
communications. |
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To make sure your personal information remains confidential, we
communicate these privacy guidelines to every Reality XP
employee. In addition, Reality XP participates in industry
initiatives to preserve privacy rights on the Internet and in
all aspects of electronic commerce.
Reality XP does not knowingly solicit personal information from
children or send them requests for personal information.
Reality XP's website contains links to other sites. Reality XP
does not share your personal information with those websites and
is not responsible for their privacy practices. We encourage you
to learn about the privacy policies of those companies.
If we are going to use your personal information differently
from that stated at the time of collection, we will try to
contact you via email using the most recent information we have.
If you have not given us permission to communicate with you, you
will not be contacted, nor will we use your personal information
in a new manner.
The Reality XP Customer Privacy Policy is subject to change at
any time. We encourage you to review the privacy policy
regularly for any changes. |
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