Ready to help you!

At Reality XP, we're not happy until you are. If you have any questions about our products, company or the buying process you would like answered, don’t hesitate to contact us!

Please use the most appropriate department for your query.

If your query is not sent to an appropriate department it could result in a delay in receiving a reply from us. To help you decide where to send your query to, just select

Sales and OEM Inquiries

Customer Feedback


Contacting Sales Department

Please contact this department if you wish to purchase a product or service from Reality XP and are enquiring about purchase prices, ecommerce or general product information.

Please contact this department if you are interested in licensing our Reality XP Products and technologies for your hardware or software.

Contacting Customer Services Department

Please contact this department if you have a query about the following issues. Please contact this department if you are unsure of where your query should be sent after you have read all the information about the other contact choices. We will endeavour to refer your query to the correct department as quickly as possible.

  • Delivery
  • Company Info
  • General
  • Media & Press
  • Orders
  • Payment Options
  • Privacy & Security
  • Returns
  • Shipping

Contacting Technical Support Department

Please contact this department if you have a query about any of the following.

Before Purchase
  • If you wish to know what operating system certain products can be used with and the information cannot be found on the individual product pages.
  • If you wish to know any technical details about the products before you have purchased the item and the information cannot be found on the individual product pages.
After Purchase
  • Installation or removal of any hardware or software item purchased from Reality XP
  • Contact details about any third party product you have purchased from Reality XP
  • Problems with using the software/hardware purchased from Reality XP
  • If you experience any difficulties with downloading any updates for Reality XP products from the Reality XP web site
  • Any other technical issues with Reality XP products you wish to discuss with the technical support team
Contacting Customer Feedback Department

Please contact this department if you have any ideas or suggestions for items or features that you would like to see included in our product range.

Please contact this department if you are also having any issues that affect viewing the information on the web site or if any links are missing or incorrect.

PLEASE NOTE: We read and consider every single one of your suggestions, however we are sorry but we are unable to send an individual reply to suggestions sent to this address.